Search our Knowledgebase below for answers to our most frequently asked questions.

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Categories

OCC Agent Web, Windows, Mac and Mobile devices  18	Account Dashboard  13
Operation  23	Features  14
Pricing and Premium Services  8	Customize  9
Pre-sales questions  7

Articles

	Is OCC safe to have embedded on my site? Last Modified Time: 09/03/14
	I cannot see what my visitor is typing. Last Modified Time: 09/03/14
	How do i upgrade/renew my premium service? Last Modified Time: 09/03/14
	How do I change the fields on the Request Chat Window Popup? Last Modified Time: 07/10/14
	Do we provide staff to operate the chat? Last Modified Time: 09/03/14