OnlineChatCenters Product Overview

You will also receive the OCC Desktop Agent Application absolutely FREE*. No web browser needed to chat with visitors. You'll have an actual desktop application running and it's loaded with useful features absolutely FREE*.

In addition to simply chatting, we have added some well demanded features such as: Inviting visitors and Pushing of URLs.

In addition, if you wish to send them a popup with a recommendation of a URL, you can do so from your library of URLs stored in OCC Agent. We also include a hosted Knowledgebase absolutely FREE*. You can easily access Canned Messages and FAQs from your installed OCC Agent.

Other great features include Forwarding and Conferencing. That's right, Level 1 support, after determining that the customer should speak with a Level 2 support rep, can forward the chat request simply by pressing the forward button and selecting the other Agent to send the customer to.

This is a very simple process to get you up and running your own Live Chat service for your website in a matter of minutes, FREE*!

*For vista installation, please review this knowledgebase article here.

**FREE Version has no hidden fees; however, there are several additional abilities and functions that can be pruchased. All purchases are available only as annual costs (365 day purchase).

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