Onlinechatcenters gives you 2 options to monitor and respond to live chat requests.
Web Based console. You can use any browser to login and be online to answer your customers questions. Nothing to install.
This screenshot shows what departments your operator login has enabled.
This is your main live chat area. This is where you will see and be able to respond to your visitors live chat requests.
Application Based console. This is an installable program for Windows 2000, Windows XP and Windows 2003. This is a full featured application to respond and monitor your customer requests
Here is a screenshot of the main application console.