Reporting
OnlineChatCenters provides reporting features for all of our customers accessible from your web-based control panel.
The following reports are available:
- Operator Statistics: Rating, Chats
- Invite History
- Visitor Surf Log - Premium Only
- Chat History - Premium Only
- Hot Page Ranking - Premium Only
- Referral Links - Premium Only
Every Report has the ability to be exported to a .csv file and be scheduled to run how often you want and emailed.
Below are some screenshots of sample reports.
Operator Statistics
This report shows you the chat statistics and ratings per operator. You can also schedule automated email reports.
Invite History
This report shows the history of customized chat invitations made through your site.
Visitor Surf Log - Premium Only
This report shows the pages each visitor views in the order they viewed it and the length of each page visit.
Chat History - Premium Only
This report allows you to pull up chat history your operators had with site visitors with full information from the chat log.
Hot Pages - Premium Only
This report provides shows the most visited pages of your site(s).
Email Report Summary - Premium Only
Though not a report, this is your list of scheduled reports and the times when they will run. When the scheduled report is complete, it will then be emailed to the designated email address.
Referral Links - Premium Only
This report provides shows the referring page and how your visitors landed on your site.
