The Department Selection Page feature is officially released in OnlineChatCenters. An embedded video can be found at the end of this post.
Watch Department Selection Page on The OCC YouTube Channel
The new section can be found in your OCC Administration Section under Setup –> Settings –> Design Customization –> Department Selection Page
There are 4 options for your department selection page, 3 pre-set themes and an option to customize your page.
The 3 themes are:
Classic Boxes – This is the style that has been used for the department selection page up to now
Graphic & Text Links – This is a new style that displays the department logo with the department name
Text Links – This is a new style that displays just the department name and online/offline status
Department Selection Page Themes
The Graphic & Text Links and the Text Links themes’ department name text can be customized through the font styling options that appear when you click on one of the options:
Font Styling for the Dept. Select Page
Below you’ll find a video explaining and demonstrating the features in more detail:
[youtube dDXjOb6uMS4]
Tags: department selection page, live chat departments, occ, onlinechatcenters
