After months of development, we’ve finally released the first version of the Mac OCC Agent Desktop Software in Beta Mode.

Not all features are complete in the latest release but we expect to fully complete the Beta by the end of February 2011.

You can download the latest version, version 1.2 here:
Download the latest version of the Mac OCC Agent Installable Desktop Software

Follow the latest updates on the Mac OCC Agent on this Knowledgebase article:
Mac OCC Updates Knowledgebase Article

Features still in development and not included in the latest version (version 1.2) are:

• Multiple chat tabs
• Flashing notifications for new messages
• Pop up/Sound notifications for new request and new visitors
• Tray icon notifications
• Layout and column customization
• Auto-updates check
• Ability to change status from status bar
• Multi language translation
• Live spell checking

You’ll always be able to find the download link for the desktop software on your dashboard under the Operator Login section

For feedback or bug reporting please let us know via Live Chat or Contact Form