Search our Knowledgebase below for answers to our most frequently asked questions.

If you have any additional questions or requests, please request a live chat to speak with us immediately.

Categories

OCC Agent Web, Windows, Mac and Mobile devices  18	Account Dashboard  13
Operation  23	Features  14
Pricing and Premium Services  8	Customize  9
Pre-sales questions  7

Articles

	How do I setup an auto-invite so that when visitors come to my site, it will offer them chat popup after so many seconds? Last Modified Time: 09/03/14
	How do I change the duration before a chat request by a visitor times out? Last Modified Time: 09/03/14
	Can I use OCC for eBay and/or other 3rd party websites that do not allow javascript? Last Modified Time: 09/03/14
	Why does the co-browsing feature not reflect the exact page the visitor is on? Last Modified Time: 09/03/14
	What features are included in the Premium Version that the Free Version does not have? Last Modified Time: 09/03/14