Search our Knowledgebase below for answers to our most frequently asked questions.
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OCC Agent Web, Windows, Mac and Mobile devices 18 | Account Dashboard 13 |
Operation 23 | Features 14 |
Pricing and Premium Services 8 | Customize 9 |
Pre-sales questions 7 |
Can I use OCC for eBay and/or other 3rd party websites that do not allow javascript?
Last Modified Time: 09/03/14 | |
Can I customize the Chat Windows and the Chat Invite Window?
Last Modified Time: 07/10/14 | |
How long will my visitors stay in the monitoring window? What happens if they leave a tab open and are idle for a very long time?
Last Modified Time: 07/10/14 | |
Why are their Departments and why do you refer to them also as websites?
Last Modified Time: 09/03/14 | |
What kind of notifications does the iOS app allow when it is running in the background?
Last Modified Time: 07/16/14 |