Search our Knowledgebase below for answers to our most frequently asked questions.
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OCC Agent Web, Windows, Mac and Mobile devices 18 | Account Dashboard 13 |
Operation 23 | Features 14 |
Pricing and Premium Services 8 | Customize 9 |
Pre-sales questions 7 |
![]() | Why do I get a Security warning for HTTPS?
Last Modified Time: 08/26/10 |
![]() | How do I set up the chat request to bypass the department selection page and go straight to a specific department?
Last Modified Time: 12/18/12 |
![]() | How do I setup an auto-invite so that when visitors come to my site, it will offer them chat popup after so many seconds?
Last Modified Time: 09/03/14 |
![]() | Do we provide staff to operate the chat?
Last Modified Time: 09/03/14 |
![]() | Is there a way to disable the user from receiving copies of the chat transcript?
Last Modified Time: 09/03/14 |