Search our Knowledgebase below for answers to our most frequently asked questions.
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OCC Agent Web, Windows, Mac and Mobile devices 18 | Account Dashboard 13 |
Operation 23 | Features 14 |
Pricing and Premium Services 8 | Customize 9 |
Pre-sales questions 7 |
What does Enterprise plan include that not available in the free plan and premium plan?
Last Modified Time: 08/27/14 | |
Is your service really free?
Last Modified Time: 09/03/14 | |
I ma no longer seeing visitors or hearing sounds from the web based agent. What should I do?
Last Modified Time: 09/04/14 | |
How to enable embedded chat.
Last Modified Time: 10/26/16 | |
How do I set up the chat request to bypass the department selection page and go straight to a specific department?
Last Modified Time: 12/18/12 |