10 DAY FREE TRIAL! NO CREDIT CARD NEEDED
After 10 days, the trial will switch to the Free Version.
Free
Free
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1 Operator
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1 Website/Department
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A La Carte Add-Ons: Just $2/mo.
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Web & Desktop Agent Software
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Canned Messages
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Reporting
Includes a 10 day trial of Premium
Premium
$5per month
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1 Operator
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1 Website/Department
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Includes all Free features plus:
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A La Carte Add-Ons: Just $2/mo.
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Customizable Chat Window
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Customizable Banners
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Real Time Language Translation
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On Hold
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Supervisor Mode
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Advanced Reporting
& much more!
Full List of Premium Features
A La Carte Add-OnsFor Free & Premium Versions |
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Additional Operators $2/month Additional Websites/Departments $2/month SSL Encryption $2/month |
| Compare OCC Versions |
FREE 
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PREMIUM
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ENTERPRISE
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Basic Features |
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Operators / Users |
1 included Additional: $2/month |
1 included Additional: $2/month |
Unlimited |
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Websites/Departments |
1 included Additional: $2/month |
1 included Additional: $2/month |
Unlimited |
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256-bit SSL (Secure Socket Layer) Encryption |
$2/month | $2/month |  |
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OCC Agent Desktop Software - Windows & Mac |
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OCC Web-Based Agent - Flash Based |
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Hosted Knowledgebase / FAQ |
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Visitor Chat Ad & Branding Removal |
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Chat Window Customization |
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Mini & Custom Chat Window Sizes |
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12 Chat Window Color Themes |
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Custom Chat Window Company Logo |
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Customizable Chat Window Banners & Footer |
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Customizable Chat Invite Logo |
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Customizable Window Titles (all text translateable) |
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URL Masking |
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Chat Request Features |
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25+ Pre-Made Online / Offline Icons |
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Custom Online / Offline Icons |
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Dynamic Text for Online/Offline Status |
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Automatic Chat Invitations |
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Custom Chat Invitations |
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Email Signature Chat Icon |
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Direct Link Chat Request (for javascript-disabled sites) |
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Custom Department Selection Page with 3 Design Templates |
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Customizable Chat Request Sound Notifications |
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Customizable Chat Request Forms |
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Offline Chat Requests |
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Missed Chat Requests |
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Offline Settings |
Limited | |
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Customizable Chat Request Timeout |
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In-Chat Features |
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Canned Messages |
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Real Time Language Translation |
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Co-Browsing with Real-Time Mouse Tracking |
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Visitor Information & Geo-Location |
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Supervisor Mode (Operator Chat Monitoring) |
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Chat Conferencing |
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Chat Forwarding |
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Operator-to-Operator Chats |
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On-Hold |
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Ring Visitor |
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"Party is Typing" Notification |
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Email Chat Transcript - Anytime and Post-Chat |
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Customizable Email Transcript Template |
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Post-Chat Operator Reporting |
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Hidden Departments |
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Administrative Dashboard Features |
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At-a-Glance Custom Dashboard Statistics |
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Chat History Reporting |
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Chat History Archiving Limit |
30 days | Forever | Forever |
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Operator Reporting |
Limited | Full | Full |
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Invite History Reporting |
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Visitor Surf Log |
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Hot Pages |
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Referral Links Report |
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Scheduled Email Reporting (Daily, Weekly, Monthly) |
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CSV Download of All Reports |
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Technical Support via Chat & Email |
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Limited | Full |